UPDATE 6th January 2021:
As always, we remain open for business to help you with any property maintenance issue, 24/7 throughout the national lockdown. Our tradespeople are equipped with PPE, sanitising products and follow social distancing advice.
If you do have any concerns, please contact our team.
We’ve been closely monitoring Government health advice relating to the spread of coronavirus. Our team will continue to follow Government recommendations – with the aim of reducing the risk of passing the virus between our customers and our tradespeople.
We’re continuing to book jobs for customers who are self-isolating so that people aren’t left without essential services.
We send regular COVID-19 updates to our workforce. They’re well informed about symptoms as well as the general hygiene measures and social distancing.
All our tradespeople have been told they must confirm they are feeling well and haven’t experienced any symptoms of COVID-19. They do this first thing in the morning on a daily basis.
You can read more about our guidelines for social distancing in a customer’s property in this article.
What we need from our customers
We kindly ask our customers – at this time – when booking a job to inform us if anyone in the property is in isolation, has symptoms, or has been diagnosed with COVID-19.
We’re continuing to book jobs for customers who are self-isolating so that people aren’t left without essential services. Tradespeople scheduled for these jobs are prepared and equipped to take the necessary precautions. It’s of the utmost importance our staff are aware of people are self-isolating before entering a property. They can then protect themselves and reduce the risk of infection and spread of the virus.
We’ll keep the information on this page updated regularly and as Government health recommendations change.
If you have any questions please contact us via email or phone.